2014 Infiniti QX60: Reliability Rating and Common Problems

The 2014 Infiniti QX60 was marketed as a family‑friendly luxury crossover with a roomy three‑row cabin and a smooth V6 engine. Years later, owners still ask: how dependable is this midsize SUV, and what quirks should a buyer be prepared for? In the first few paragraphs we’ll lay out the broad reliability picture, then dive into the specific systems that tend to cause the most headaches. Whether you’re considering a used‑car purchase or already own a QX60, the information here aims to set realistic expectations.

Overall Reliability Outlook

Industry surveys generally place the 2014 QX60 in the “average” to “slightly below average” range for reliability. J.D. Power’s 2014 vehicle quality study gave the model a score of 73 out of 100, while Consumer Reports’ predicted reliability rating hovered around three out of five stars. Those numbers don’t scream “do not buy,” but they do suggest that the SUV isn’t as trouble‑free as some rivals.

Typical owners report fewer major breakdowns than owners of comparable European luxury crossovers, yet they often encounter recurring minor annoyances that add up in time and cost. Understanding which components are most prone to wear helps you budget for routine maintenance and avoid surprise repairs.

Engine and Transmission Concerns

The QX60’s 3.5‑liter V6, paired with a seven‑speed automatic, delivers a respectable 295 hp and smooth acceleration. However, two issues surface more often than others:

• Oil consumption. Some drivers notice the engine using more oil than the owner’s manual recommends, especially after the first 30,000 miles. While not usually catastrophic, it warrants regular dip‑stick checks and occasional top‑offs.
• Transmission “shudder” at low speeds. A minority of owners describe a juddering sensation when the vehicle shifts from park to drive or during gentle acceleration. The fix often involves a fluid flush and, in stubborn cases, a software update from an Infiniti dealer.

Both problems are generally manageable with timely service, but they can become costly if ignored for years.

Electrical and Infotainment Glitches

Infiniti’s InTouch™ system, introduced on the 2014 model, brought a larger touchscreen and Bluetooth connectivity. Yet, the early versions suffered from:

• Screen freezing or delayed response after prolonged use.
• Intermittent loss of rear‑seat DVD player functionality, especially in colder climates.
• Random “check engine” lights triggered by faulty oxygen‑sensor readings that clear after a reset.

Dealers often resolve these hiccups with a simple software patch. If you’re buying used, ask for a recent update confirmation to avoid the inconvenience of a blinking infotainment console.

Suspension, Steering, and Brake Wear

Comfort is a selling point of the QX60, but the ride can become less supple as components age:

• Front strut bushings. After about 60,000 miles, many owners report clunking noises when navigating bumps. Replacement is straightforward but should be done in pairs.
• Power steering pump leaks. A slow leak can lead to a whining noise and eventual loss of assist. Early detection via a visual inspection of the pump’s fluid reservoir saves a pricey repair.
• Brake pad wear. The QX60’s larger front rotors tend to collect dust, accelerating pad wear. Swapping to ceramic pads can extend service intervals.

Regular inspections—especially after the 50,000‑mile mark—help catch these wear items before they affect handling.

Maintenance Tips to Extend Life

While no vehicle is immune to wear, a disciplined maintenance schedule can keep a 2014 QX60 running smoothly for many more miles:

• Change the engine oil and filter every 5,000 – 7,500 miles, using the recommended synthetic grade.
• Refresh the transmission fluid at 60,000 miles or sooner if you notice shifting roughness.
• Inspect the coolant system annually; a coolant flush at 90,000 miles prevents overheating in the V6.
• Keep the battery terminals clean, especially in humid regions where corrosion accelerates.
• Run a diagnostic scan during routine service to catch early sensor failures before they trigger warning lights.

Sticking to these guidelines not only reduces the likelihood of expensive repairs but also helps preserve resale value—a factor that matters if you plan to upgrade later.

Frequently Asked Questions

Is the 2014 Infiniti QX60 worth buying used?

For buyers who prioritize a quiet, upscale interior and don’t mind routine upkeep, the QX60 offers solid value. Aim for a pre‑purchase inspection focused on the transmission fluid, suspension bushings, and infotainment software version.

What are the most expensive repairs owners face?

The costliest fixes typically involve the transmission—particularly if a full rebuild is required—and the power steering pump when it fails catastrophically. Both can exceed $2,000 in parts and labor.

How does the QX60 compare to the 2014 Honda Pilot in reliability?

The Pilot generally scores higher in long‑term reliability surveys, thanks to a reputation for durable engines and fewer electronic issues. However, the QX60 still competes favorably on comfort and luxury features.

Can the oil‑consumption issue be prevented?

Regularly checking oil levels and using the recommended synthetic oil helps mitigate excessive consumption. Some owners also opt for an oil‑additive designed to reduce burn‑off, though results vary.