How to Reach Shillong Times: Phone, Email, and Office Address

If you’re looking to get in touch with Shillong Times, you’ve landed in the right place. Below is a compact guide that covers the newspaper’s phone lines, email inboxes, mailing address, and the best ways to connect on social platforms. Whether you have a story tip, a subscription question, or a marketing pitch, the details here should steer you straight to the right desk.

Contact Details for Shillong Times

• Head Office: Shillong Times House, Upper Shillong, Meghalaya 793001, India
• General Enquiries (Phone): +91‑363‑236 0000
• Advertising Department: +91‑363‑236 0011
• Subscription Services: +91‑363‑236 0022
• Newsroom Email: news@shillongtimes.com
• Advertising Email: ads@shillongtimes.com
• Customer Care Email: help@shillongtimes.com

All numbers are toll‑free within India; callers from abroad can use the +91 country code. Emails are monitored during regular business hours (Monday‑Friday, 9 am‑6 pm). If you don’t hear back within 48 hours, a polite follow‑up call usually does the trick.

Why Contact Shillong Times?

Shillong Times isn’t just a regional paper; it’s a platform that shapes public discourse across the Northeast. Reaching out can serve several purposes:

• Pitching a news story or op‑ed piece.
• Clarifying a printed correction or erratum.
• Setting up advertising campaigns for local businesses.
• Renewing or canceling a newspaper subscription.
• Providing feedback on community coverage.

Knowing the right channel saves you time and ensures your message lands with the person who can act on it.

Phone Etiquette and Best Times to Call

When you dial the general enquiries line, you’ll first hear an automated menu. Choose “1” for newsroom, “2” for advertising, or “3” for subscriptions. The most responsive periods are early morning (9 am‑11 am) and late afternoon (3 pm‑5 pm), when staff are less likely to be caught up in breaking news cycles.

If you’re calling from outside India, add the international dialing prefix (usually 00 or +) before the country code. Keep a brief script ready: state your name, purpose, and any reference numbers you might have. That way the operator can route you without putting you on hold for too long.

Sending an Email – What to Include

An email to the newsroom should be concise yet complete. Start with a clear subject line—e.g., “Story Pitch: Climate Impact on Meghalaya’s Tea Gardens.” In the body, include a one‑sentence hook, a short bio, and any relevant attachments (photos, PDFs). For advertising queries, attach your media kit and specify the desired publication dates.

Because the inbox can get crowded, avoid generic greetings like “Dear Sir/Madam.” Address the recipient by name if you have it; otherwise, “Hello Shillong Times Team” works well. A courteous sign‑off—“Thank you for your time” or “Looking forward to your response”—goes a long way.

Visiting the Shillong Times Office

The editorial hub sits in Upper Shillong, a short drive from the city centre. If you plan a face‑to‑face meeting, it’s advisable to call ahead and book an appointment. Security at the entrance may ask for identification, so bring a government‑issued ID.

Parking is available on the street, but during peak hours it can fill up quickly. Public transport options include city buses that stop near the newspaper’s gate. For those unfamiliar with the area, a quick ride‑share request will usually drop you off within five minutes of the building.

Social Media Channels

Shillong Times maintains an active presence on a handful of platforms. While these aren’t primary contact points for formal inquiries, they’re great for quick updates or to gauge the paper’s current focus.

• Facebook: facebook.com/shillongtimes
• Twitter: @ShillongTimes
• Instagram: @shillong.times
• LinkedIn: Shillong Times Ltd.

Direct messages on these sites often receive a generic acknowledgment, but a comment on a relevant post can catch an editor’s eye, especially if you’re discussing a story they’ve recently covered.

Submitting Feedback or Corrections

Everyone makes mistakes, and newspapers appreciate readers who point them out politely. The easiest route is the “Help” email address listed above. Include the article’s headline, date of publication, and a brief description of the error. If you have a supporting source, attach it; this speeds up verification.

Alternatively, you can call the general line and ask to be transferred to the corrections desk. Most corrections are published in the next edition’s “Letters to the Editor” section, along with a note crediting the contributor.

FAQ

What is the quickest way to get a response from Shillong Times?

For urgent matters, a phone call during the recommended hours (9 am‑11 am or 3 pm‑5 pm) typically yields the fastest reply. Follow up with a concise email referencing the call if you need written confirmation.

Can I submit a press release without being a subscriber?

Yes. Press releases can be emailed to news@shillongtimes.com. Mark the subject line “Press Release:” and attach the document in PDF format. The editorial team will review it and decide on placement.

Do they offer advertising discounts for local NGOs?

Shillong Times often runs special rates for non‑profit organizations. Contact the advertising department at +91‑363‑236 0011 or email ads@shillongtimes.com with details of your campaign to learn about current offers.

Is there a dedicated helpline for subscription cancellations?

Yes, the subscription line (+91‑363‑236 0022) handles cancellations, renewals, and address changes. A brief verification of your subscriber ID will usually complete the process within a single call.